Stefano Calosso
Rivoli
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Taverna Beef
09.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Enhanced customer experiences by providing personalized wine recommendations based on individual preferences and meal choices.
- Served as a knowledgeable resource for guests seeking advice on selecting appropriate wines for special occasions or gifts.
Food Runner
33 Giri
02.2022 - 07.2022
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
Human Science And Economy -
Charles Darwin
Rivoli07.2022
Skills
- Food Delivery
- Guest Engagement
- Table Bussing
- Order Delivery Practices
- Beverage Preparation
- Order Management
- Table Setting
- Guest Relations Management
- Guest Seating
- Wine Service
- Suggestive Selling
- Menu Presentation
Languages
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Timeline
Server
Taverna Beef
09.2022 - Current
Food Runner
33 Giri
02.2022 - 07.2022
Human Science And Economy -
Charles Darwin
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