Sandy Mele
Turin
Summary
Experienced Executive Assistant skilled at offering high-level administrative support to executives. Detail-oriented team player with strong organizational skills. Expert in travel management, expense tracking and schedule coordination. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Executive Assistant to: Chief Information Officer & Chief Officer of Advanced Automation Solutions
Comau S.p.A.
02.2024 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Processed travel expenses and reimbursements for executive team and senior management group
- Served as a liaison between departments to facilitate effective communication throughout the company
- Organized and coordinated conferences and monthly meetings
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties
- Assisted in the development of company policies and procedures, contributing to a more organized work environment
- Collaborated on special projects to improve overall business operations within the organization efficiently
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments
- Coordinated events and worked on ad hoc projects
- Worked with department heads to address team needs and offer high-level support for everyday operations
- Handled confidential and sensitive information with discretion and tact
Executive Assistant to the CEO
I.C.L. S.p.A.
02.2023 - 01.2024
- Developed strong relationships with key industry partners, fostering collaboration and driving mutual growth
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments
- Spearheaded pricing strategy adjustments, resulting in increased competitiveness and accelerated sales growth
- Successfully negotiated long-term contracts with major clients, contributing significantly to company revenue stability.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations
- Conducted market research to identify new business opportunities, leading to successful expansion into untapped markets.
- Enhanced customer satisfaction with timely delivery of products and services through efficient supply chain management.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for the CEO
- Handled confidential and sensitive information with discretion and tact.
Experience Consultant (sales)
Virgin Active Club Village
05.2022 - 01.2023
Guest Experience Team Leader
Zulal Wellness Resort
02.2021 - 03.2022
- Company Overview: (Pre-Opening & Opening)
- (Pre-Opening & Opening)
- Collaborated with other departments to ensure seamless communication and coordination in addressing guest needs and requests.
- Provided ongoing coaching and support for team members, fostering a culture of continuous learning and improvement in customer service skills.
- Oversaw the training of new hires in proper procedures for handling reservations, cancellations, and special requests from guests.
- Enhanced guest satisfaction by implementing personalized service initiatives and addressing customer concerns promptly.
- Streamlined front desk operations for improved efficiency, ensuring guests received timely assistance during check-in and check-out processes.
- Conducted regular team meetings to discuss goals, expectations, and progress towards achieving high levels of guest satisfaction.
Concierge/Guest Experience Associate
Pier One Sydney Harbor Hotel, Autograph Collection (Marriott)
09.2019 - 03.2020
Executive and administrative Assistant
M.F. srl
11.2015 - 08.2019
Waitress
La Rhumerie 18
09.2013 - 06.2014
Travel Agent
Daiquiri Viaggi srl
07.2014 - 08.2015
Hostess/ Entertainer/Artist
Alpitour Resorts
06.2012 - 09.2015
Education
Diploma of administration & accounting - MOS (Microsoft Office Specialist)
Volta Institute
08.2023
EF Education First
San Diego, CaliforniaBachelor's degree - Languages and Cultures for Tourism
Torino
07.2017
Ca' Foscari University of Oriental languages - Chinese
Ca' Foscari University
06.2013
Skills
Executive Support
Meticulous attention to detail
Driven and determined
Work Prioritization
Strong Problem Solver
Schedule & calendar planning
Certificated in Advanced MS Office Suite
Information confidentiality
Personal Information
- Date of Birth: 08/26/93
- Nationality: Italian
Interests
- Travels
- Fitness and wellbeing
- Singing and dance
Driverlicense
B
Consent
I hereby consent to the processing of the data I provided in this CV
Languages
English
Advanced (C1)
French
Advanced (C1)
Spanish
Elementary (A2)
Chinese
Elementary (A2)
Timeline
Executive Assistant to: Chief Information Officer & Chief Officer of Advanced Automation Solutions
Comau S.p.A.
02.2024 - Current
Executive Assistant to the CEO
I.C.L. S.p.A.
02.2023 - 01.2024
Experience Consultant (sales)
Virgin Active Club Village
05.2022 - 01.2023
Guest Experience Team Leader
Zulal Wellness Resort
02.2021 - 03.2022
Concierge/Guest Experience Associate
Pier One Sydney Harbor Hotel, Autograph Collection (Marriott)
09.2019 - 03.2020
Executive and administrative Assistant
M.F. srl
11.2015 - 08.2019
Travel Agent
Daiquiri Viaggi srl
07.2014 - 08.2015
Waitress
La Rhumerie 18
09.2013 - 06.2014
Hostess/ Entertainer/Artist
Alpitour Resorts
06.2012 - 09.2015
Diploma of administration & accounting - MOS (Microsoft Office Specialist)
Volta Institute
EF Education First
Bachelor's degree - Languages and Cultures for Tourism
Torino
Ca' Foscari University of Oriental languages - Chinese
Ca' Foscari University
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