Giorgia Luisi
Turin
Summary
I am a gritty girl with a desire to do and always learn new things, very predisposed to work in teamwork arriving at common goals and set by the company.
I love dynamic jobs that allow me to grow both professionally and in terms of experience.
I am very good at public contact, having previously trained in sales/communication/marketing.
I am also very astute and quick to learn new things that are outside my comfort zone.
I am looking for a job to gain new experiences and new knowledge to bring them into my background.
Overview
6
6
years of professional experience
Work History
Telecommunications Manager
Meta Distribution
02.2024 - Current
- Ensured compliance with relevant regulations and industry standards through diligent documentation and adherence to established procedures.
- Increased network capacity by upgrading infrastructure components, supporting business growth objectives.
- Managed vendor relationships to negotiate cost-effective service contracts and ensure timely delivery of equipment.
- Managed and integrated telecommunications services and systems across Piedmon and Ligury regions.
- Monitored service quality to support customer needs and promote loyalty.
- Boosted team performance and work quality by enhancing training.
Real Estate Agent
Tecnorete
10.2023 - 02.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Presented purchase offers to sellers for consideration.
Head Waiter
Pop's Cafe
02.2022 - 10.2023
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Restaurant Cashier and Waiter
Pantarei
07.2021 - 02.2022
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food and Drink Runner
La Piola
08.2021 - 01.2022
- Managed high-pressure situations with poise, consistently delivering quality service during peak hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained cleanliness of the bar area, assisting with restocking and organizing supplies for efficient service.
- Contributed to positive team atmosphere, supporting colleagues in various tasks during shifts as needed.
Public Relations Specialist
Leverage Group
09.2018 - 09.2021
- Actively participated in trade shows and conferences, representing the brand professionally.
- Enhanced brand image by developing and executing strategic public relations campaigns.
- Built professional relationships with distributors, customers and media staff by attending trade shows.
- Participated in strategic planning and public relations.
- Increased brand visibility by creating and executing targeted public relations campaigns.
Family Babysitter
Family
06.2020 - 01.2021
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted older kids with homework, school projects and chores.
Education
Economy
Sella High School
Turin, ItalySkills
- Leadership Qualities
- Team Leadership
- Attention to Detail
- Flexible and Adaptable
- Deadline Management
- Stress Tolerance
- Public speaking abilities
- Menu Memorization
- Menu presentation
- Table Setting
- Sales Techniques
- Plates presentation
- Problem-Solving
- Time Management
- Multitasking
- Active Listening
- Team building
- Self Motivation
- Supplier Relationship Management
- Teamwork and Collaboration
- Customer Service
- Customer Assistance
- Patience and Empathy
- Payment Processing
- Conflict Resolution
- Product Knowledge
- POS system operations
- Staff Training
- Money Handling
Languages
English
Upper intermediate (B2)
Italian
Bilingual or Proficient (C2)
Timeline
Telecommunications Manager
Meta Distribution
02.2024 - Current
Real Estate Agent
Tecnorete
10.2023 - 02.2024
Head Waiter
Pop's Cafe
02.2022 - 10.2023
Food and Drink Runner
La Piola
08.2021 - 01.2022
Restaurant Cashier and Waiter
Pantarei
07.2021 - 02.2022
Family Babysitter
Family
06.2020 - 01.2021
Public Relations Specialist
Leverage Group
09.2018 - 09.2021
Economy
Sella High School
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